Terms of Service

1. Acceptance and contact

These Terms of Service (the “Terms”) are an agreement between you and the operator of Slap (“Slap,” “we,” “us,” or “our”) for the service available at onslap.com and its related applications. By creating an account, checking the acceptance box, or using an account-only feature, you agree to the current Terms. If you do not agree, do not use those features.

Questions about these Terms may be sent to team@onslap.com.

2. Eligibility and accounts

You must be at least 13 years old to create a consumer account. If you are under the age of legal majority where you live, a parent or legal guardian must review these Terms and permit your use. Vendor applicants and owners must be at least 18 years old. Do not use Slap if applicable law prohibits you from doing so.

Keep account information accurate, protect your sign-in method, and promptly tell us about unauthorized use. You are responsible for activity performed through your account unless caused by Slap. One person may not create deceptive, duplicate, or impersonating accounts.

3. Using Slap

Slap helps people discover independent food Vendors. Each Vendor has a permanent Storefront and may share photo, video, and announcement Posts. An Appearance describes where and when a Vendor will be available. The Schedule brings together dated activity. Customers may browse Storefronts, follow Vendors, save reminders, and open links provided by Vendors. A Drop is a limited preorder opportunity; previewing a Drop does not place an order or reserve food.

Slap currently provides discovery and publishing. Paid checkout, seller payouts, and order fulfillment through Slap are not available. If Slap introduces those services, the applicable buyer and seller terms will be provided before use. A preview, draft, or feature description does not make that service available.

4. Vendor Storefronts

Vendors join Slap by submitting an application. After approval, a Vendor prepares its Storefront, completes the required business information and public-location checks, and chooses to publish it. Staff may help prepare a private draft for the Vendor to review. Slap does not publish unclaimed business listings assembled from public directories. Approval is not an endorsement, license verification, inspection, or guarantee.

A Vendor may request help correcting or removing its Storefront by contacting team@onslap.com. Slap may retain limited safety, fraud-prevention, legal, and audit records after public content is removed. Clearly labeled fictional showcases illustrate the service and are not real businesses or available purchases.

5. Vendor applications

Vendor applicants must provide accurate contact, business, operating-area, category, and legal-status information; truthfully make the required adult and compliance attestations; and accept the current Vendor Guidelines. Slap may approve, decline, suspend, or request more information. Approval permits access to Vendor Studio and preparation of a Storefront but is not an inspection, government approval, food-safety certification, or endorsement.

You must update Slap if the application information, business ownership, permits, eligibility, or operating status materially changes. Do not submit altered, misleading, or unauthorized documents.

6. Posts, availability, location, and reminders

Vendors are responsible for the accuracy of Post titles, descriptions, media, prices or price ranges, quantities or estimates, times, locations, availability, sold-out status, and external calls to action. Estimated quantity and availability are not reservations. Vendors must promptly update, cancel, end, or mark a Drop sold out when appropriate.

A Vendor may choose an exact public location or an approximate neighborhood. Slap may use a private exact point for distance matching while displaying only a generalized point or distance band. Vendors must not publish a private home address or another person’s location without a lawful reason and permission.

Reminders and change notices are conveniences, not guarantees. Delivery can be delayed or fail because of device permissions, provider outages, spam filtering, connectivity, or incorrect Vendor information. Always verify time, location, inventory, and instructions before traveling.

A Vendor may separately agree to receive one Slap text containing a private Storefront review link and code for each staff-assisted handoff request. Texting is optional; email and QR remain available. Message and data rates may apply. Reply STOP to opt out or HELP for assistance, or contact team@onslap.com. Slap asks again before a replacement handoff text.

7. External links and transactions

A Post may link to a Vendor’s website, menu, social post, phone, text, RSVP, or third-party ordering service. Any order, reservation, payment, refund, cancellation, delivery, pickup, dispute, or other transaction initiated through an external destination is solely between the customer, the Vendor, and the applicable third party. Slap is not the seller, payment processor, merchant of record, delivery provider, or contracting party for that transaction.

External destinations have their own terms and privacy practices. Slap does not control or guarantee their security, availability, inventory, pricing, fulfillment, refunds, or conduct. Slap may measure that an external action occurred, but does not receive payment-card details through Posts.

8. Food, allergens, and in-person safety

Each Vendor is solely responsible for lawful operation, permits or registrations, food-handler training, sourcing, preparation, sanitation, temperature control, packaging, labeling, allergen disclosures, taxes, and compliance with state and local rules that apply to the Vendor and each product. Requirements vary by product and jurisdiction and may change.

Slap does not prepare, inspect, test, store, deliver, or certify food. Customers with allergies, dietary restrictions, health conditions, or safety concerns must contact the Vendor directly before purchasing or consuming food. Customers and Vendors are responsible for using reasonable care at pickup locations and in communications with one another.

9. Your content and license to Slap

You retain ownership of content you submit. You represent that you own it or have all permissions needed to upload, link, display, and allow Slap to use it, including permission from identifiable people and rights to music, artwork, trademarks, locations, and third-party material.

You grant Slap a nonexclusive, worldwide, royalty-free, sublicensable license to host, copy, cache, transcode, resize, format, display, distribute, and make technically necessary adaptations to that content to operate, secure, improve, and promote the Slap service and your public Storefront or Post. This license does not transfer ownership. It ends when the content is deleted from active use, except for reasonable backups, legal records, moderation evidence, content shared by others, and uses already made before deletion.

Do not submit confidential information as public content. Follow the Community Guidelines and Copyright and Takedown Policy.

10. Reviews, ranking, and marketplace integrity

Reviews and engagement must reflect genuine people and genuine experiences. Do not create, buy, sell, solicit, or coordinate fake reviews, follows, reminders, views, clicks, shares, or other influence signals. Do not condition a benefit on a positive or negative review, hide a material relationship, intimidate a reviewer, or misuse reporting to suppress lawful criticism.

Slap may label a review or action as verified only when Slap has a reliable basis for that label. Popularity and discovery may consider genuine follows, reminders, views, outbound actions, sharing, location, and recency. Slap may remove invalid activity and adjust methods to protect integrity. Ratings, tips, or fabricated activity do not buy placement.

11. Prohibited conduct

• Illegal activity, fraud, impersonation, deceptive scarcity, spam, malware, or unauthorized commercial automation.
• Threats, harassment, hate, sexual exploitation, graphic violence, doxxing, or publishing private personal information.
• Copyright, trademark, privacy, publicity, or other rights violations.
• Circumventing security, rate limits, access controls, moderation, location privacy, or feature restrictions.
• Scraping private groups, harvesting accounts, reverse engineering where prohibited, or interfering with Slap or another user.

12. Moderation, reports, and account action

Slap may investigate reports; limit distribution; remove or preserve content; cancel reminders; restrict features; suspend or terminate accounts, applications, Vendors, or Storefronts; and cooperate with lawful requests. Slap is not required to publish content or provide advance notice when immediate action is reasonably needed for safety, security, legal compliance, fraud prevention, or service integrity.

You may report content through available controls or contact team@onslap.com. Appeals should identify the account or content, the decision, and why it should be reconsidered. More detail appears in the Community Guidelines.

13. Copyright

Slap respects intellectual-property rights and may remove allegedly infringing material and terminate repeat infringers. Copyright owners and users may follow the notice and counter-notice process in the Copyright and Takedown Policy.

14. Privacy

The Privacy Policy explains how Slap collects, uses, shares, retains, and protects personal data. Device location, browser push, and similar permissions are requested separately; acceptance of these Terms alone is not consent to those optional permissions.

15. Service changes and availability

Slap may change, pause, discontinue, test, or limit features and may correct errors. We do not promise that every Post, Vendor, event, reminder, link, map result, media file, or service component will always be accurate, available, secure, or uninterrupted. Slap may launch with few or no active Vendor Posts.

16. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, SLAP IS PROVIDED “AS IS” AND “AS AVAILABLE.” SLAP DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SLAP DOES NOT WARRANT VENDORS, FOOD, EXTERNAL TRANSACTIONS, LOCATIONS, AVAILABILITY, USER CONTENT, OR THIRD-PARTY SERVICES. NOTHING IN THESE TERMS LIMITS RIGHTS THAT CANNOT LAWFULLY BE WAIVED.

17. Limitation of liability and indemnity

TO THE FULLEST EXTENT PERMITTED BY LAW, SLAP AND ITS PERSONNEL WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, LOST PROFITS, LOST DATA, FOOD OR ALLERGEN INJURY, EXTERNAL TRANSACTIONS, OR CONDUCT OF VENDORS OR USERS. SLAP’S TOTAL LIABILITY ARISING FROM THE SERVICE WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID DIRECTLY TO SLAP FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

To the extent permitted by law, a Vendor will defend and indemnify Slap from third-party claims arising from the Vendor’s products, food, operations, Posts, external transactions, legal noncompliance, or breach of these Terms. This obligation does not apply to the extent a claim was caused by Slap’s own unlawful conduct.

18. Governing law and disputes

Texas law governs these Terms without regard to conflict-of-law principles, except where mandatory consumer law provides otherwise. Before filing a claim, contact team@onslap.com and allow 30 days for an informal resolution. Unless applicable law requires another forum, court proceedings must be brought in a state or federal court with jurisdiction in Dallas County, Texas. These Terms do not require arbitration or waive a right to participate in a class action.

19. Changes and general terms

We will post updated Terms with a new effective date. If a change materially affects the agreement, we may provide additional notice and require acceptance before further account use. Changes apply prospectively. If one provision is unenforceable, the remaining provisions remain effective. Our failure to enforce a provision is not a waiver. You may not transfer your account or these Terms without permission; Slap may transfer them as part of a lawful reorganization or sale.